Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Support (Entertainment)

  • Full Time, onsite
  • Talreso Consultancy and Advisory
  • Bandar Kuala Lumpur, Malaysia
Salary undisclosed

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Simplified

The Customer Support Specialist in the ticketing industry will be responsible for managing customer inquiries related to ticket purchases, event information, and troubleshooting via live chats, emails, and inbound calls. The role involves addressing customer issues, such as payment problems or ticket access, ensuring prompt and accurate resolution.

Responsibilities

  • Attending to inbound, live chats and emails
  • Taking ownership to solve challenges faced by customers and clients' partners.
  • Exceeding customer expectation in terms of customer service & accurate information.
  • Working in a team to achieve the required KPI elements and SLA
  • Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources

Qualifications

  • Excellent English & Mandarin / Cantonese communication (verbal & written) skills.
  • SPM and above or equivalent.
  • Minimum 6 months of experience in a call centre environment will be an added advantage.
  • Must successfully pass a background check
  • Proper phone etiquette with excellent interpersonal and active listening skills.
  • Resourceful, proactive and able to work independently.
  • Fast learner with Good analytical thinking and problem-solving skills.

Salary Package:

  • Mandarin + English (agents) : RM3600 (basic) + RM200 (shift allowance) + max. RM1000 (performance allowance)
  • Cantonese + English (agents) : RM4000 (basic) + RM200 (shift allowance) + max. RM1000 (performance allowance)

Working Hours:

  • Normal shifts
  • 9 hours working a day (inclusive 1 hour a break)
  • 5 working days + 2 days off
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