Data Analyst

Key Responsibilities:

• Analyze and interpret business reports and trends, offering strategic recommendations to management and department heads.
• Lead data remediation projects, working closely with the existing team to ensure data quality and accuracy.
• Utilize a data-driven approach to identify key business drivers that can enhance revenue growth and profitability.
• Develop and present visualizations and reports that convey analytical results and actionable insights.
• Optimize marketing automation strategies and create customer segments to improve targeting and engagement.
• Conduct root cause analysis to resolve data quality issues and generate ongoing reports.
• Design and maintain robust data pipeline architectures, preparing complex data sets for analysis.
• Manage and troubleshoot database and CRM data issues in collaboration with the Japan Headquarter and department heads.
• Communicate findings and business insights to stakeholders through effective dashboard and data visualization tools.
• Coordinate with various functional teams to implement and monitor models, ensuring data accuracy and performance.
• Collaborate with key departments and managers to deliver high-quality analytics support using statistical and analytical tools.
• Ensure that all initiatives align with company policies and standard operating procedures.

Qualifications:

• Bachelor’s Degree in Statistics, Mathematics, Computer Science, Engineering, Economics, or a related field.
• Proficiency in English (written and verbal) and Bahasa Malaysia.

Key Requirements:

• At least 5 years of relevant experience in a data-driven role, with a background in retail, consumer loyalty, or e-commerce being a plus.
• Expertise in SQL and modern visualization tools such as Tableau.
• Strong knowledge of statistical programming languages (Python, R).
• Experience in querying databases from diverse sources and performing quantitative modeling and statistical analysis.
• Familiarity with Google Analytics and Adobe Campaign.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and Outlook.

Personal Attributes:

• Analytical and Logical Reasoning: Ability to lead process improvements, conduct in-depth root cause analysis, and generate innovative ideas based on data insights.
• Strong Communication and Interpersonal Skills: Adaptable communication style for engaging with various stakeholders, including global and local teams, and capable of knowledge sharing to enhance work processes.
• Self-Motivated and Initiative-Driven: Proactive and independent with a strong drive to deliver high-quality work, manage multiple projects efficiently, and adapt to a dynamic environment.