Senior Associate, Transaction Monitoring I TNG

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP!

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

What would you do?

• Monitor and analyze transaction data to identify anomalies, suspicious activities, and patterns indicative of fraud or financial crime.
• Conduct detailed investigations/analysis into flagged transactions, including reviewing transaction histories, customer profiles, and relevant documentation.
• Meet service level agreements (SLAs) for transaction review and analysis turnaround times.
• Collaborate with other departments, such as compliance, operations, customer service to address and resolve potential issues.
• Prepare and maintain accurate reports of findings, including recommendations for further action or escalation.
• Ensure compliance with all regulatory requirements and internal policies related to transaction monitoring and risk management.
• Continuously review and update transaction monitoring systems and procedures to enhance detection capabilities and efficiency.
• Provide support and training to junior staff on transaction monitoring best practices and regulatory requirements.
• Be ready to undertake ad-hoc tasks and special projects as assigned by superiors.
• Stay updated on industry trends, regulatory changes, and emerging threats to adjust monitoring practices accordingly.

Who should join us?

• Bachelor’s degree in finance, Business, Accounting, or a related field.
• Relevant certifications (e.g., CFE) are an advantage.
• Proven experience in transaction monitoring, fraud detection, or a related field.
• Strong understanding of financial regulations and compliance requirements.
• Experience with transaction monitoring systems and data analysis tools like Microsoft office, Power BI.
• Excellent analytical and investigative skills.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks effectively.

Our Perks & Benefits:

• Hybrid, Flexi hours and home workplace subsidy.
• eWallet meal allowance.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [email protected]

Note: Only shortlisted candidates will be contacted.

Let’s keep LEAP-ing forward together!