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Company Description
Toyota 4S - Panglima City Motor in Klang is an authorized dealership of UMW Toyota Motor, specializing in selling new vehicles, after-sales maintenance and services, sales of spare parts, and accident repairs & claims. We are committed to providing exceptional customer service and maintaining high-quality standards in all our offerings.
Role Description
This is a full-time on-site role for a Service Advisor at Toyota 4S - Panglima City Motor in Klang. The Service Advisor will be responsible for ensuring customer satisfaction, providing customer-focused service, handling customer inquiries, communicating effectively with customers, overseeing aftersales services, and addressing any service-related issues.
Qualifications
Toyota 4S - Panglima City Motor in Klang is an authorized dealership of UMW Toyota Motor, specializing in selling new vehicles, after-sales maintenance and services, sales of spare parts, and accident repairs & claims. We are committed to providing exceptional customer service and maintaining high-quality standards in all our offerings.
Role Description
This is a full-time on-site role for a Service Advisor at Toyota 4S - Panglima City Motor in Klang. The Service Advisor will be responsible for ensuring customer satisfaction, providing customer-focused service, handling customer inquiries, communicating effectively with customers, overseeing aftersales services, and addressing any service-related issues.
Qualifications
- Customer Service, Communication, and Aftersales skills
- Strong customer-focused service orientation
- Experience in maintaining high levels of customer satisfaction
- Excellent communication and interpersonal abilities
- Ability to prioritize and handle multiple customer requests
- Previous experience in the automotive industry is a plus
- Technical knowledge of automotive services is beneficial
- Minimum high school diploma or equivalent
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