Intern, Life Branch Operation - Customer Service Division

Looking for a role that allows you to take deep ownership of your work?

Job Summary

Responsible for back office operation support and promoting quality customer care with passion and enthusiasm

Key Responsibilities

• Responsible for the back office operation support
• Decentralization of Policy Servicing(Non-Financial Policy Changes)
• Incoming and outgoing mail and document handling
• Policy Acknowledgment Slip, Financial Changes, New Business Scrutiny Checking and update
• Decentralization which includes scanning of AGIC documentation
• Responsible for customer service delivery at the branch
• Relief Security Counter during manpower downtime(i.e lunch)
• Relief Concierge at Menara Allianz which guidance and training will be provided
• Process cashiering
• To ensure compliance of FSA 2013 , branch SOPs, guidelines and policies issued by relevant bodies
• To ensure upholding of operation initiative
• Provision of cooperation and support to fellow colleagues. To undertake any other duties and responsibilities requested by the Management as and when required
  
  

Key Requirements/Skills/Experience

• Candidate must possess or currently pursuing a Diploma or Bachelor’s Degree in Business Studies/Administration/Management or any other relevant field of studies
• Candidate is willing to expand themselves in other fields besides courses of studies
• Applicant must be willing to work in Plaza Sentral, KL Sentral (Allianz Arena)
• 2 internship position(s) for duration of 3 month(s)
• Required skill(s) : Ms Excel , MS Powerpoint , MS Word
  
  

Required Language(s) : English(Primary) , Mandarin or Malay

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

56393 | Customer Services & Claims | Student | [[ custPositionClusterCSB ]] | Allianz Malaysia | Full-Time | Temporary