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Service Engineer

Salary undisclosed

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Job Title: Service Engineer/ IT Business Analyst

Type: Contract (6 months, can be converted to permanent)

Location: Kuala Lumpur, Malaysia

*Seeking local IT Business Analyst candidates from the banking industry with proven experience in Loan Origination System."

BENEFITS

  • Leave benefits
  • Medical benefits for both outpatient and inpatient services
  • Statutory benefits

DUTIES AND RESPONSIBILITIES

Support Project Manager/Project Owner/Test Manager on the following tasks:

  • Develop test plans and scripts based on business requirements/scenarios.
  • Perform testing in accordance with the test plan.
  • Participate in testing activities and resolve issues related to data/setup/configuration.
  • Liaise with internal or external parties to troubleshoot, resolve, and retest any reported issues.
  • Ensure test results are reviewed and signed off by all stakeholders.
  • Prepare, validate, and review user-related materials where applicable.

KEY SKILLS/KNOWLEDGE

  • Minimum of 3 years of working experience as an IT Business Analyst or System Consultant and or Service Engineer.
  • Strong understanding of the Software Development Life Cycle (SDLC) and Agile methodology.
  • Excellent analytical/problem-solving skills with the ability to understand business processes, identify pain points, and propose solutions.
  • Familiarity with system documentation such as Business Requirement Documents (BRD), Functional Specification Documents (FSD), Test Scripts/Plans, Data dictionaries, ERDs, Flowcharts, etc.
  • Experience in conducting user acceptance testing.
  • Knowledge and experience in banking-related systems.
  • Knowledge and experience in Loan Origination Systems (LOS).