Project Manager

Role Description:

We are looking for a Project Manager to manage customer projects to ensure deliverables fall within the applicable scope. The successful candidate should have solid scientific background, excellent communication skills, strong problem-solving ability, and good business sense. He or she will need to work directly with external clients, coordinate with internal departments, fit with collaborative and competitive culture in GenScript.

Key Responsibilities:

• Take detailed ordering briefs and clarify specific requirements of each project;
• Develop project plans within his/her expertise to be shared with clients as well as other staff members;
• Delegate project tasks based on lab members’ individual strengths, skill sets, and experience levels;
• Track project performance, specifically to analyze the successful completion of short- and long-term goals;
• Update project progress to clients based on project agreement or milestone by email or telecom;
• Provide scientific explanation to unexpected results, and suggest reasonable solutions;
• Create and maintain comprehensive project documentation;
• Participate in customer visit and scientific events;
• Work collaboratively with the commercial team and production team to ensure customer satisfaction;
• Complete other work assignments from the project leader according to service standards.

Qualifications and Skills:

• Master's degree in biology;
• Solid technical background, with understanding or hands-on experience;
• Client-oriented, excellent client-facing communication skills;
• Strong English writing, speaking ability;
• Working knowledge of Microsoft Office;
• Strong analytical and time management skills.