Senior Client Advisor

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Expectations on Role and Responsibilities:

• Develops store business through excellent clienteling and KPIs performance (conversion rate,
  
  

cross selling, AVT, upselling, strategic zoning).

• Offer and excellent level couture service at all times across all categories.
• Mentors other client advisors on journey and KPI improvement and is a key teamplayer
• Foster sales in partnership and OTO appointment routine.
• Naturally integrates digital tools in selling and clienteling activities.
  
  

Key competencies:

• Has a proven selling and clienteling skills.
• Has a collaborative mindset.
• Has excellent communication and story telling skills.
• Is able to sell all categories.
• Strong product knowledge to support the team in product maintenance, replenishment,
  
  

display.

• Is a contributor to the correct operations of the store.
  
  

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.