Operations Associate (Crypto assets)

Operations Associate at Fintonia Group

Fintonia Group is a Singapore and Dubai licensed asset manager, with a growing presence in Kuala Lumpur, combining a strong background in traditional finance with disruptive technology.

You will be joining a fun and fast-paced environment and will be working with a small team of seasoned industry professionals with experience working at top tier global investment banks and industry leaders.

Fintonia Group has launched the first Bitcoin tracker fund managed by a Monetary Authority of Singapore licensed fund manager, and has also obtained a provisional license from the Dubai Virtual Assets Regulatory Authority.

We are looking for a driven and experienced Operations Associate to join our team based in Kuala Lumpur. This is a hands-on role that will suit someone keen to be in an entrepreneurial environment, be part of the rapidly growing digital asset market, and make a significant impact. This role will give you the opportunity to directly contribute to building a business and becoming a leader in a fast-growing asset class.

Key Responsibilities

Onboarding:

• Oversee the onboarding process for new counterparties and banks, ensuring a smooth and compliant integration into our system.
• Coordinate with legal and compliance teams to ensure all documentation and due diligence requirements are met.
• Develop and maintain onboarding materials and procedural documents.
• Maintain accurate and up-to-date records of all counterparties and banks interactions and transactions.
• Ensure timely follow-ups and renewals of contracts, agreements, and any other necessary documentation.
• Provide regular reports to senior management on channel activities and performance metrics.

Relationship Management:

• Serve as the primary point of contact for all counterparties and banks related inquiries and issues.
• Regularly review and assess counterparties and banks performance, ensuring alignment with our business goals and standards.
• Facilitate communications and negotiations between counterparties and banks and internal teams.

Operations Projects and Initiatives:

• Project Management leadership and support for various business initiatives - including new systems implementation, process re-engineering, new product or business capability development
• Monitor and analyze the effectiveness of existing operational processes, identifying areas for improvement, and designing and implementing changes to processes.
• Implement and oversee new operational strategies to enhance efficiency and service quality.
• Coordinate with various departments to ensure operational coherence and streamlined workflows.

Cross-Functional Collaboration:

• Work closely with other departments (eg. investments, client solutions, finance) to ensure a cohesive approach to channel management.
• Act as a liaison between the company and external partners to resolve issues and align on objectives.

Qualifications and Experience

To be a successful applicant, you are likely to meet the following criteria:

1. At least 3-5 years experience in A) market operations or fund investment operations performing trade support, or middle office or product settlement operations roles with a fund manager, financial markets institution or wealth manager or B) fund admin experience working on position / cash reconciliation or P&L / valuation experience directly supporting a fund manager or hedge fund.
2. Direct experience interacting with trading counterparties pre-confirmations or trade investigations for financial markets products - e.g. equities, derivatives, fixed income, foreign exchange
3. Experience with onboarding corporate entities or other financial institutions for investment account opening highly beneficial
4. Comfortable to work in a fast-paced fintech environment. This includes flexibility and responsiveness to adapt to changing priorities and tasks while maintaining high productivity levels.
5. Degree in Finance, Business, Economics or related field.
6. Strong written and verbal communication skills in English.
7. Proficient in Microsoft Office Suite and capable of using a wide range of technology tools and software
8. Strong organizational skills and attention to detail.
9. Ability to multi-task, work independently but collaboratively as a team player
10. Knowledge and experience in digital assets would be a plus.
11. Fluency in Mandarin will be well regarded