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The Sales Assistant will provide administrative and operational support to the sales team, ensuring smooth and efficient sales processes. This role involves coordinating sales activities, managing client interactions, and assisting with the preparation of sales reports and documentation. The ideal candidate will have strong organizational skills, a customer-focused mindset, and a basic understanding of technology products and services.
Key Responsibilities
• Administrative Support: Assist with day-to-day administrative tasks, including managing schedules, arranging meetings, and handling correspondence.
• Client Interaction: Serve as a point of contact for clients, addressing inquiries, processing orders, and providing support throughout the sales cycle.
• Sales Coordination: Support sales representatives by preparing quotes, proposals, and presentations. Ensure timely follow-up on leads and opportunities.
• Data Management: Maintain accurate and up-to-date records in the CRM system. Generate and analyze sales reports to support decision-making.
• Order Processing: Handle order entry, track order status, and coordinate with logistics to ensure timely delivery of products or services.
• Customer Support: Provide exceptional service to clients by resolving issues, addressing concerns, and ensuring a positive customer experience.
• Market Research: Assist in gathering market intelligence and competitor information to support sales strategies and tactics.
• Sales Reporting: Prepare and review sales reports, track performance metrics, and assist in analyzing sales trends and forecasts.
Qualifications:
• Education: Bachelor’s degree in Business, Marketing, Information Technology, or a related field is preferred.
• Experience: Previous experience in a sales support or administrative role is advantageous.
Experience in the technology sector is a plus.
• Skills:
i. Strong organizational and multitasking abilities
ii. Excellent communication and interpersonal skills
iii. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software
iv. Basic understanding of technology products and services
v. Ability to work both independently and as part of a team
• Attributes: Detail-oriented, proactive, and able to handle confidential information with discretion.
Key Responsibilities
• Administrative Support: Assist with day-to-day administrative tasks, including managing schedules, arranging meetings, and handling correspondence.
• Client Interaction: Serve as a point of contact for clients, addressing inquiries, processing orders, and providing support throughout the sales cycle.
• Sales Coordination: Support sales representatives by preparing quotes, proposals, and presentations. Ensure timely follow-up on leads and opportunities.
• Data Management: Maintain accurate and up-to-date records in the CRM system. Generate and analyze sales reports to support decision-making.
• Order Processing: Handle order entry, track order status, and coordinate with logistics to ensure timely delivery of products or services.
• Customer Support: Provide exceptional service to clients by resolving issues, addressing concerns, and ensuring a positive customer experience.
• Market Research: Assist in gathering market intelligence and competitor information to support sales strategies and tactics.
• Sales Reporting: Prepare and review sales reports, track performance metrics, and assist in analyzing sales trends and forecasts.
Qualifications:
• Education: Bachelor’s degree in Business, Marketing, Information Technology, or a related field is preferred.
• Experience: Previous experience in a sales support or administrative role is advantageous.
Experience in the technology sector is a plus.
• Skills:
i. Strong organizational and multitasking abilities
ii. Excellent communication and interpersonal skills
iii. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software
iv. Basic understanding of technology products and services
v. Ability to work both independently and as part of a team
• Attributes: Detail-oriented, proactive, and able to handle confidential information with discretion.
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