Cashier / Juruwang Pertukaran Matawang Asing

Accurately exchange foreign currency to the local currency and vice versa. Calculate exchange rates based on the current market rates and provide customers with the correct amount. Verify the authenticity of banknotes and detect counterfeit currency. Maintain an organized and secure cash drawer. Process incoming and outgoing remittance transactions, ensuring compliance with legal and company policies. Verify customer identification and necessary documentation for remittance transactions. Greet and assist customers in a professional and friendly manner. Address customer inquiries, provide information about our services, and resolve any issues or concerns. Promote additional services or products to customers when appropriate. Ensure strict adherence to company and regulatory compliance standards. Report any suspicious or fraudulent activities to the supervisor or manager. Maintain a secure and confidential environment for financial transactions. Maintain accurate records of transactions and daily summaries. Reconcile cash drawers at the end of each shift. Prepare reports on transactions and other financial data as required. Collaborate with colleagues to ensure a smooth and efficient workflow. Provide support and assistance to other team members as needed.