SSC Payroll Manager

Position Summary

Manage 9 team members in delivering payroll services for the subsidiaries and is expected to meet their HR’s expectations and Service Level Agreement.

Role and Responsibilities

• To lead and direct the time & attendance and payroll service.
• To manage the payroll team to ensure the shared service delivers payroll services that meet customer expectations and service level agreements.
• To manage the payroll team to carry out the day-to-day processes for the provision of an effective, timely, and accurate payroll service for the subsidiaries in accordance with the appropriate HR policies, service standards, and performance requirements.
• To oversee the training and development of the payroll team to promote knowledge transfer, develop skills, and provide stable resilience for the ongoing running and expansion of the payroll service.
• To ensure that all payroll controls, payroll compliance, and all audit regulatory requirements are met.
• Implementing changes as necessary for statutory updates and overseeing any projects to improve efficiency.
• To manage the end-of-year statutory returns as required by the subsidiaries supported.
• To manage ongoing maintenance and development of the payroll system.

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Skills and Qualifications

• Proven payroll experience in the Shared Service Center (SSC).
• Strong understanding and relevant experience in HRIS and Payroll system.
• Experience in working on and managing multiple payrolls, working towards multiple deadlines.
• Management and overseeing of a payroll team.
• Hands-on, willing to step in to process payroll if needed.
• Possess good knowledge and experience in SEA & Oceania regulatory requirements.
• Aptitude for using and developing IT to better support and operate the payroll function.
• Strong analytical and communication skills.
• Ability to communicate effectively with a wide range of stakeholders including subsidiaries’ HR, IT, and other relevant teams.
• Effective partnership working skills including the ability to build and maintain effective relationships with key stakeholders.
• Excellent Problem solving and investigative skills.

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