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Position Responsibilities
- Participate in New Product Development, starting from A to Z (ideation to launch).
- Create and enhance drinks menu that fill a niche in the competitive F&B market.
- Responsible to develop new beverage based on market trend, sales data, operation effectiveness and customer demography.
- Conduct idea generation sessions to initiate the creation of new beverage products that align with company goals and objectives.
- Establish costing information for new and revised formulation.
- Aid in preparation of food tasting sessions and constantly iterate rapidly.
- Conduct comprehensive market and consumer research to identify emerging trends, technologies, and opportunities for new product development.
- Gather, analyze, and maintain product, market, and technology trend information and come out with feasibility report to ensure products are always viable and competitive.
- Identify and evaluate potential suppliers, partners, and external resources to support research and development initiatives.
- Communicate constantly and build good rapport with vendors.
- Perform testing on product stability, shelf-life evaluation and any other tests as per required.
- Ensure all products are in compliance to Halal requirements, health and safety regulations.
- Conduct investigations and propose solutions to address all product complaints or feedback.
- Responsible for the upkeep of product SOP.
- Maintain accurate documentation of experiments, procedures and results to facilitate knowledge sharing and intellectual property protection.
- Responsible for other ad-hoc tasks as assigned by superior / management from time to time.
Qualifications & Experience
- Minimum 2 years of work experience in F&B chain / retail or F&B product development (coffee-related industry will be an added advantage).
- Ability to conceptualize and execute new method development.
- Possess good sensory skills for product bench-marking and development.
- Good interest and knowledge in ingredient formulation and development.
- Computer literate - proficient with Microsoft Office & Excel, other relevant software and application.
- Good command of written and spoken in Bahasa Malaysia and English (proficiency in other languages will be an added advantage).
- Good interpersonal skills and ability to communicate with all levels, internally and externally, in an effective and responsive manner.
- Excellent problem-solving skills and ability to think creatively to develop new and improved products.
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Strong attention to detail, accuracy and documentation practices.
#a Necessity, not a Luxury
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