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E-Commerce Specialist

RM 4,000 - RM 5,999 / Per Mon

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  • Online Store Management:
  • Oversee the day-to-day management of the company's e-commerce platforms (e.g., website, online marketplaces).
  • Ensure that products are listed accurately with relevant descriptions, images, pricing, and inventory information.
  • Manage promotions, discounts, and sales campaigns on the online store.
  • Digital Marketing:
  • Develop and execute digital marketing strategies to drive traffic and sales to the online store.
  • Manage SEO, SEM, email marketing, and social media campaigns to enhance visibility and engagement.
  • Collaborate with the marketing team to create compelling content and promotional materials.
  • Data Analysis and Reporting:
  • Analyze website traffic and sales data to identify trends and opportunities for growth.
  • Use tools like Google Analytics to track performance metrics and optimize user experience.
  • Prepare regular reports on sales performance, customer behavior, and marketing effectiveness.
  • Customer Experience:
  • Ensure a seamless and positive shopping experience for customers on the online platform.
  • Manage customer reviews, feedback, and inquiries to enhance satisfaction and retention.
  • Work with the customer service team to resolve any issues related to orders, deliveries, or returns.
  • Inventory and Supply Chain Coordination:
  • Monitor stock levels and coordinate with the supply chain team to ensure product availability.
  • Manage relationships with third-party vendors and logistics partners to ensure timely delivery.
  • Website Maintenance and Optimization:
  • Regularly update website content, including product information, banners, and promotional material.
  • Work with web developers to improve site functionality, speed, and mobile responsiveness.
  • Conduct A/B testing to optimize landing pages and conversion rates.
  • Bachelor's degree in Marketing, Business, or a related field.
  • Proven experience in e-commerce or digital marketing.
  • Strong understanding of online sales strategies and e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
  • Proficiency in digital marketing tools and analytics platforms (e.g., Google Analytics, Google Ads, Facebook Ads).
  • Excellent communication and organizational skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong analytical skills with a data-driven approach to decision-making.
  • Mandarin is require for work.