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Demand and supply planning
- Establish a monthly demand plan using qualitative and statistical methods with close collaboration with the Sales team and key customers and review forecast accuracy with the aim of continuous improvement.
- Propose supply plan with highlight on demand and supply exceptions especially on inventory shortages / excesses, market anticipations as well as action plan required for optimized demand and supply plan.
- Review and adjust the total demand forecast to ensure an up to date forecast in the weekly process for the release to supply planning.
- Improving picking and packing efficiency for order processing.
- Ensuring daily order processing activities are within service level agreements.
- Capacity planning in line with weekly volume projection and schedule.
- Prioritization of customer orders based on FIFO to maximize customer satisfaction.
- Responsible for managing the projection, utilization and storage of packaging materials.
Monitoring, analyzing data and suggesting improvements
- Monitor and analyze data e.g. customer forecast and demand trend, past purchase history, factory and outsourced supplier’s lead time, performance records to forecast supply & demand, and identify improvement opportunities in entire supply chain operations, especially in term of delivery performance, inventory management, operation and cost effectiveness.
- Continuous effort to adopt new supply chain techniques and technologies to add value to company’s supply chain management & digitalization.
- Integrate innovations into the demand plan based on the monthly S&OP Marketing meeting.
- Close follow ups on actuals versus forecast after launch to update forecast with latest expectations.
- Provide warehouse management with the end of day/shift handover information.
- Work closely with management by identifying issues and proposing solutions within a reasonable time frame.
- Carry out regular spot checks to ensure the quality of processes in place and provide clear and visible feedback on findings.
- Continuous process improvement driven by suggestions on systems improvements.
- Liaise with appropriate departments (marketing team, inventory team etc) on marketing campaigns and products availability.
- Ensure 100% QC check and enforce proper packaging guidelines on all items.
- Continuously find innovative ways to reduce cost across all internal operations department by increasing productivity as well as reducing loss due to theft and damages of items.
- Improve efficient usage of work tools and material handling.
Inventory management
- Monitor and review inventory replenishment strategies based on stocking plan, anticipated demand, and supplier’s lead time variability with continuous efforts to drive robust inventory levels to meet targeted inventory turn.
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Reporting
- Develop a variety of past, present & future reports regarding inventory, sales, and other KPIs.
- Prepare regular production reports and monitor variances in the production volumes and forecasts.
- Maintain product and production data master lists to support production planning and manufacturing.
- Performance management including appraisals and team coaching.
- All other tasks and projects as deemed necessary to ensure optimal fulfillment of orders as reasonably required by the Company.
