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Jobs or company...
J

Customer Service_ Mandarin

RM 4,000 - RM 4,700 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Role: Mandarin Customer Service

Work Location: UOA Business Park, Shah Alam (opposite LRT or KTM Subang Jaya station)

Interview stages: 2 rounds of interviews. 1st - phone call & 2nd -virtual meeting

Type: Permanent

Working hours: 24/7 rotation shift, 5 days rotation working day

Package: Basic: RM 4000 + KPI allowance: Up to RM 300 + Transportation allowance: RM 20 per day (based on time shift)

Additional Information: Training provided

Details Job Description:

In this position, you'll are required to:

  • Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
  • Maintain good communication and cooperation with relevant departments
  • To exceed customers' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI and SLA elements.

To excel in this role, you'll require:

  • Able to converse fluently using Mandarin and English
  • Able to read & write Traditional & Simplified Mandarin word
  • Education: SPM, UEC, O-level or; and above
  • Working Hours： 24/7 Rotational Shift - 5 days working
  • Freshers are welcome to apply

It would be fantastic if you possess:

  • Six months or more of customer service experience

Perks we offer:

  • Attractive remuneration package above market standards.
  • KPI incentives, Transportation allowances
  • 14 days AL; 14 days ML, 60 days Hospitalization leave
  • EPF, SOCSO
  • Health and life insurance
  • Medical Claim
  • Corporate deals

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM4,000.00 - RM4,700.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Commission pay

Education:

  • STM/STPM (Required)

Language:

  • Mandarin (Required)
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