Credit Recovery Officer

RM 1,800 - RM 1,800 / month

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Job Responsibilities

Perform outbound call to notify customers of accounts with outstanding and overdue payment.
Negotiate with customers to make repayment arrangement.
Explain and clarify with customers on payment issues.
Ensure the accounts are follow up completely and in timely manner.
Responsible for keeping records of collection and status of accounts.
To achieve monthly collection target set by the company.
Develop and maintain documentation for all collection strategies, including procedures, policies and guidelines.

Job Requirements

Candidate must possess at least SPM and above with credit in major subjects
Good communication skills and negotiation skills
Proficiency with computer
Experience in credit recovery will be an added advantage
Fresh graduates are encouraged to apply, training will be provided
Able to work independently with minimal supervision
Salary will be based on years of experience
In addition to the base salary, a competitive commission payout will be offered based on performance

Benefits