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Business Operations Specialist

Salary undisclosed

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We're on the lookout for a driven Business Operations Specialist to lead and optimize the core functions of our client's organization.

If you're passionate about enhancing operational processes and spearheading continuous improvements, this is your chance to make a significant impact.

Step into a role where your expertise will directly contribute to innovation and operational excellence!

Key Responsibilities

  • Oversee and coordinate operational activities to ensure smooth business operations, including developing and implementing SOPs to optimize workflows.
  • Collaborate with various teams to align on operational processes and enhance coordination.
  • Monitor and analyze processes to identify improvement areas, address gaps, and create contingency plans.
  • Assist in planning and executing special projects involving multiple operational functions.
  • Support coordination of company events such as Town Halls and management briefings.
  • Prepare, deliver, and review internal and external documents, including quotations, invoices, contracts, and work orders.
  • Conduct pre-sales and sales activities, including assessing client requirements with the technical team, coordinating proposals and presentations, and developing strategies with the sales team.
  • Manage client accounts, ensure satisfaction, and support long-term relationships and strategic partnerships.
  • Collaborate with the Finance team to prepare billing reports and invoices, ensuring accuracy and timely delivery.

Key Requirements

  • Bachelor’s degree, preferably in Business Administration, Management, or a related field.
  • Min 5 years of experience in Business Process Management, Operations Coordination, or Operations Management.
  • Certifications in business process management or modeling are advantageous.
  • Strong sense of responsibility, ownership, and punctuality.
  • Excellent analytical, communication, problem-solving, and prioritization skills.
  • Independent, eager to learn, and driven to succeed.
  • Proficient in English communication.
  • Willingness to travel overseas when required.
  • This opportunity is available to individuals authorized to work in Malaysia.

If you wish to send a direct message kindly send an email to [email protected]

We have exciting career opportunities to share. Talk to us!

Find us here at: https://www.thepositivelinks.com/

Find more jobs at: https://jobs.thepositivelinks.com/jobs