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PFSCR (Consumer Collection)

  • Full Time, onsite
  • Hong Leong Bank Berhad
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

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1.Overview

The Team Leader for Auto Loan Repossession under Consumer Collection is responsible for ensuring that the day to day operations of the team runs smoothly and consistently to meet the standard service level and quality set by management. The successful candidate will report to the Unit Head for Consumer Collection (Auto Loan).

Job responsibilities:

  • Leading a team of 3 to 5 members to drive and achieve their individual and unit targets.
  • Demonstrated ability to maintain private and confidential information at their discretion.
  • Demonstrated ability to make sound decisions under duress to meet the unit goals.
  • In the course of duty, he/she must adhere to strict compliance to BNM guidelines and internal policies/procedures of the Bank.

Job Requirements:

  • Malaysia citizen.
  • Bachelor's Degree in Business Management, Communications, Accounting related field.
  • 5 years and above experience in leading a collections team in banking or non-banking related industry.

HLB Careers link:

https://hlb.wd3.myworkdayjobs.com/HLBCareers/job/PJC-PJ-City/Team-Leader-for-Auto-Loan-Repossession-under-Consumer-Collection_JR0000018479

2.Overview

The Debt Collection Agency (DCA) Team Leader's key responsibility is to supervise and manage the overall agency in all areas of operations and support. The successful candidate will report to the Unit Head of the Debt Collection Agency.

Job responsibilities:

  • Leading a team of 3 to 5 members. Day to day supervisory role includes reviewing and reporting on account insights
  • To drive collections performance of the assigned DCAs in order to achieve Bank's annual target.
  • To act as the interim person-in-command in the absence of Unit Head to ensure the smooth running of day to day operations
  • In the course of duty, he/she must adhere to strict compliance to BNM guidelines and internal policies/procedures of the Bank.

Job Requirements:

  • Malaysia citizen.
  • Bachelor's Degree in Business Management, Communications, Accounting related field.
  • 5 years and above experience in leading a collections team in banking or non-banking related industry.

HLB Careers link:

https://hlb.wd3.myworkdayjobs.com/HLBCareers/job/PJC-PJ-City/Debt-Collection-Agency--DCA--Team-Leader_JR0000018480

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.

For more job opportunities, please go to HLB Careers:

https://hlb.wd3.myworkdayjobs.com/HLBCareers/