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Service Associate - Safety & Security

Salary undisclosed

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Shangri-La Rasa Sayang, Penang

Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.

We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

We are looking for a Service Associate - Safety & Security to join our team!

We are hiring this position to support the Security team to maintain Law and Order and to procure a safe and crime free environment within the hotel premises.

As our Service Associate - Safety & Security, we will rely on you to:

  • Be responsible for access control and patrols
  • Response to emergency events according to the standard safety procedures
  • Maintain Hotel security and protect safety and assets of all Hotel guests, visitors, employees
  • Project a professional, efficient and reassuring image to all Hotel guests, visitors and employees
  • Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues

We Are Looking For Someone Who Has

  • Minimum 1 year of relevant experience, preferably in the Hotel Industry.
  • Good command of spoken English and Malay.
  • Able to work independently.
  • Is a friendly, helpful and trustworthy leader.
  • Natural ability to anticipate guest's needs.
  • Good interpersonal skills.
  • Able to commit shift duty.
  • Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.