Banking Ops - Reconciliation Analyst

What will you do?

We are incredibly excited to build an Operation model powered by data and technology. If you love a challenge, are passionate about finding new ways to apply advanced data analytics and digitalisation to transform the way we serve customers, you will fit right in!

Be our subject expert in our Reconciliation Team within Operations.

Manage day to day Reconciliations operations which would include undertaking of reconciliations activities including monitoring of GL accounts and reporting, recording and escalating any variances.

You also play an important role in reviewing of reconciliation processes, setting up and executing audit controls where needed and metrics reporting.

The role also requires managing and monitoring the aging entries in the GL account (if any), reviewing exceptions, and appropriately resolving the same.

Collaborate with product, customer experience and business to create a robust operation process that delight our customers where it matters most.

Use advanced data analytics to explore operations issues/opportunities, uncover insights and/or identify targeted areas for efficiency improvement and risk mitigation.

Ensure day-to-day operations comply with the regulatory and internal requirements.

Leverage on technology to drive high degree of digitalisation and scalability.

Analyse potential pitfalls across the process cycle for product launches and system roll out, which may impact operations effectiveness.

Drive higher degree of effectiveness of control measures. Use big data analysis to discover patterns and potential hot spots

Drive iterative process improvements and work closely with cross functional teams to close the process risk gaps.

The must have:

Intermediate proficiency in Microsoft Excel, including functions like VLOOKUP, XLOOKUP, pivot tables, data analysis, and automation tools (e.g., VBA, Power Query).

Good skills in data management, reporting, and spreadsheet optimization.

Experience with Excel integration into other tools and platforms is a plus.

Passionate about solving problems – possesses a relentless need for investigation and data exploration. Use your problem-solving skills to foresee obstacles and proposed changes to the operation process.

At least 2 to 3 years of experience in Reconciliation for Payments/Cards Operation , journey mapping and process optimization

Strong foundation in design thinking and human centric methodologies

A thorough understanding of the latest process enhancement strategies and experience applying them

A sharp eye for identifying weak points in processes and work flow structures.

A strategic and analytical mindset as you will have to critically evaluate individual processes and iterations, then synthesize their insights

Must be organized and committed to meeting deadlines as you will spearhead both the planning and implementation

Comfort in dealing with ambiguity and operating in a fast-changing, unstructured environment

Location: 1 First Avenue, Bandar Utama

Job Type: Full-time

Pay: Up to RM4,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Supplemental Pay:

• 13th month salary

Application Question(s):

• Must have at least IMMEDIATE proficiency in Excel. VLOOKUP, XLOOKUP, pivot tables, data analysis, and automation tools (e.g., VBA, Power Query).

Experience:

• Reconciliation for Payments/Cards Operation: 2 years (Preferred)