F&B Supervisor (Immediate Hiring)

Job description • Train and supervise waiters and waitresses to give high standards of service in terms of time, quality and personalization. • Supervise the mise-en-place of the assigned station to ensure a smooth service during operation. • Monitoring and maintaining effective cost controls, in regards to efficiencies, waste, overtime and staffing. Assessing excesses and strives for efficiency and productivity. • Check and ensures the serviceability of equipment and furniture, control table settings in order to ensure a correct table setup, including cutlery and glassware. • Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services. • Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery. • Control the inventory of cutlery and service equipment allotted to the station. • Assign duties ensuring equity of work. • Ensure that staff meets hygiene and discipline standards as well as providing excellent customer service in accordance to company policy.