Digital Platforms Intern

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
  
  

Why does this job exist and why is it critical?

Location: Menara Maxis

Job Type: Internship

Internship Period: September 2024 until December 2024

Role Overview: Join Maxis as a Digital Platforms Intern and support the management of our Maxis Enterprise digital platforms, which include the website, self-care portal, eCommerce store, and Gen AI chatbot efforts. This internship offers an exciting opportunity to gain hands-on experience in content updates, SEO implementation, competitor research, chatbot testing, and platform analytics.

Key Responsibilities

• Website Content Updates: Coordinate website content updates and conduct quality checks to ensure accuracy and alignment with brand guidelines.
• SEO Implementation: Support SEO efforts by coordinating content enhancement with product stakeholders and agencies to improve search visibility.
• Competitor Research & User Guide Compilation: Assist in competitor research analysis and contribute to the compilation of user guides for the platform.
• Gen AI Chatbot Testing: Test GenAI chatbot features, document results, and report on feature capabilities and enhancements.
• Platform Analytics & Reporting: Ensure proper implementation of platform analytics and generate performance reports to track key metrics.
  
  

Desired Skills/Qualifications

• Educational Background:
• Pursuing or completed a degree in Marketing, Computer Science, Information Technology, Business, or a related field.
• Analytical Skills:
• Attention to detail in content updates, SEO implementation, and data reporting.
• Problem-solving skills, especially in testing and analyzing chatbot features.
• Communication Skills:
• Strong written and verbal communication for documentation, reporting, and updates.
• Soft Skills:
• Excellent organizational skills with the ability to manage multiple tasks and priorities.
• Adaptability and willingness to learn new tools and technologies.
  

Why Join Us

• Gain hands-on experience managing and optimizing digital platforms.
• Work with a dynamic and innovative team.
• Develop skills in SEO, chatbot testing, and analytics that are vital in the digital space.
• Contribute to the success of Maxis Enterprise’s digital transformation efforts.
  
  

Application Process: Submit your resume and cover letter through our career portal. We look forward to welcoming passionate and driven individuals to our team.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
  
  

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.