Head of Digital Product (FS)
- Full Time, onsite
- GatedTalent - Connecting Top Executive Search Firms And Executives
- Kuala Lumpur, Malaysia
Salary undisclosed
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Main Duties & Responsibilities:
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- Responsible for developing and executing the digital product strategy aligned with the company’s overall vision and goals.
- Ensure the successful delivery of digital solutions that enhance customer experience and drive business growth.
- Lead and mentor a team of product managers, designers, and developers, fostering a collaborative and innovative work environment.
- Conduct market research and competitive analysis to identify trends, opportunities, and customer needs.
- Work closely with cross-functional teams, including marketing, sales, and IT, to ensure seamless integration and alignment of digital products.
- Champion a customer-centric approach, ensuring that digital products meet and exceed customer expectations.
- Establish KPIs and metrics to track product performance and drive continuous improvement.
- Stay abreast of emerging technologies and industry trends to drive innovation and maintain a competitive edge.
- Bachelor’s degree in Business, Computer Science, or a related field, MBA or equivalent advanced degree preferred.
- Minimum of 10 years of experience in digital product management, with at least 5 years in a leadership role within the insurance or financial services industry.
- Strong leadership skills with a track record of managing and developing high-performing teams.
- Customer-centric mindset with a passion for enhancing user experience.
- Strong collaboration and communication skills in English & Bahasa Melayu.
- Knowledge of compliance and regulatory standards in the digital space.
- Only local Malaysians will be considered.
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