System Support Engineer

Job description

The Person

Bachelor Degree in Computer Science and/or Mathematics/ IT-related discipline preferably more than 3 years’ and depending on the qualification and work experience.

Possess excellent communication skills and the ability to work with a diverse range of people with varying levels of technical understanding and ability in an international environment.

Strong understanding and technical ability for servers/storage, operating systems, data protection, data center operation and networks.

Have good troubleshooting skills.

Exposed to and have knowledge in any of the following ICT technologies:

• SAN, iSCSI and RAID
• Backup solutions and peripherals
• Disaster Recovery
• Systems (Server/Network) Management
• Systems and Database (MSSQL, Oracle, DB2 etc) Recovery (Added advantage)
• Virtualization (VMWare, HyperV)
• Linux, Unix, Windows 2000 or Windows 2003 Operating Systems
• Storage Systems (Hitachi, HP, IBM, EMC, Dell, NetApps)
• Microsoft products such as, Azure, Active Directory, SQLServer or Exchange
• Cloud Solution (AWS, Azure, Huawei etc)

Requirements:

• Experience in configuring and managing Data Protection and Storage products
• Speak, read and write proficiently in English
• Able to communicate effectively and professionally with staff, customers and other third party companies.
• Flexibility to adapt to a changing environment
• Committed to progress their career
• Passionate about what they do
• Result and customer oriented and able to provide excellent follow up
• Willing to work long hours and public holidays when necessary
• Must possess own transport
• The successful candidate may be required to travel outside Malaysia and hence a valid international passport is required.

Job Types: Full-time, Permanent, Contract

Contract length: 12 months

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday