QUALITY CONTROL CLERK

• Develop and implement quality control processes to ensure compliance with regulatory standards and company policies. • Conduct regular inspections or audit of raw materials and finished products to identify and rectify quality issues at our stores, including store performance, hygiene, sanitation, etc. • Collaborate with cross-functional teams to establish and maintain quality standards throughout the supply chain. • Plan and introduce best practices internally to improve the quality of food safety & quality. • Maintain MeSTI, Halal, HACCP and food quality certificates • Investigate and address customer complaints and nonconformance processing through records and tracking systems, also feedback related to product quality, including root-cause analysis and corrective actions. • Create and maintain documentation and reports of quality control processes, procedures, and results. • Support unit readiness for internal and external audits * handling fresh product (chicken)