Hotel Manager (Oasia Suites Kuala Lumpur)
- Full Time, onsite
- Far East Hospitality Management (S) Pte Ltd
- Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed
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Job Responsibilities:
- Ensure the proper, efficient and profitable functioning of the hotel by overseeing departments including the Front Office, Housekeeping, Food & Beverage, Security and Engineering.
- Collaborate with the Executive Committee to develop long-term and short-term strategies, create budgets, and forecast for the Hotel.
- Provide recommendations and advice to the Area General Manager on process improvements and strategies for the hotel.
- Stay proactive and resourceful in analyzing trends and understanding changing guest needs and expectations regarding accommodations, services and facilities.
- Implement effective yield management strategies to achieve ARR and occupancy goals, maximizing room inventory.
- Maintain a high level of service and cleanliness within budget in guestrooms and public areas through effective management of the Housekeeping Department.
- Ensure that F&B section meets desired sales and services standards.
- Regularly inspect guest rooms, public areas, lobby and other facilities to uphold consistently high standards.
- Collaborate with outsourced security for efficient surveillance, proper reporting, and incident follow-up.
- Coordinate with the HR Department for manpower needs, recruitment, promotions, terminations, etc.
- Review departmental programs to foster the development of future department heads.
- Conduct daily visits to all departments to observe routine activities.
- Act as a representative of the Area General Manager in their absence.
- Perform any other duties assigned by the Area General Manager professionally and diligently.
Job Requirements:
- Preferably a degree in Hospitality Management, Business, or its equivalent.
- At least 5 to 8 years of experience in hotel operations or management.
- Strong financial acumen, including the ability to understand and apply financial principles to make informed decisions, manage budgets, optimize costs, and drive organizational growth and profitability.
- Exceptional leadership and team management skills, with the ability to lead, motivate, and inspire team members.
- Excellent communication, interpersonal, and leadership skills, with the ability to effectively engage with diverse teams and stakeholders.
- Preferably with background/experience in Room Divisions and Property Maintenance.
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