Facilities Executive - F&B & Housekeeping

Full Time, onsite
Vale
Lumut, Malaysia

Salary undisclosed

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Position Summary

End-to-end coordination and support of Facilities, Infrastructure and General Services which covers:

Food & Beverage management which includes kitchen, pantry, and ancillary services management.

Pest control management.

Hygiene & Housekeeping

Signages management

Risk and risk controls management (i.e., Business risk, HIRA, AXA, etc.).

Policy, procedure, and regulatory compliance management.

Departmental budget and contract management, with a focus on safety, continuous improvement, efficiency, productivity, and cost optimization.

Main Responsibilities

Understand the business’ strategy, its priorities, and operational challenges, to effectively work with a multidisciplinary team towards achieving organizational purpose.
Coordinate and support all Facility, Infrastructure and General Services activities:
Covers Manjung operations, and others as required;
Monitor and ensure adherence to all regulatory and/or statutory requirements, as well as institutional policies, procedures, standards, norms, guidelines and/or best practices i.e. ISO 9001 & 14001;
Departmental policy as well as procedural development and application, which may include providing guidance or the execution of programs / workshops to improve general understanding;
Support Internal Audit with periodic assessments and monitor audit points to ensure timely closure;
Ensure VPS and Vale’s safety requirements are built into processes, and adhered to at all times;
Conduct risk assessments for all activities / processes and ensure the correct application of preventive as well as mitigative controls to eliminate / manage risk(s);
Use process and business risk methodologies, ensuring effective and efficient risk control reviews, implementation, checks and management;
Lead a 24x7x365 in-house kitchen and canteen operation providing meals and refreshments sitewide. This includes but is not limited to:
Ensure F&B provider prepares a variety of healthy options, meeting high quality standards;
Ensure F&B provider maintains a safe environment and upholds highest health and hygiene standards across operations. Regularly inspect store, meal prep section, kitchen, serving area and other relevant areas to ensure compliance and record findings for audit purposes.
Ensure F&B provider’s staff are adequately qualified and fit for work;
Oversee and support planning/budgeting of daily orders to meet demands (i.e., meal arrangements, snacks, packed food requests, etc.)
Achieve and maintain high service standards, continuously benchmarking against global operations;
Plan, develop, and execute requisite health/nutrition initiatives such as promoting healthy eating, recommending modifications to diet with support of in-house health team, etc.
Responsible for refreshment supplies to pantry, break-out area, kitchen, etc.
Support the F&B needs for activities/ events held at Vale;
To support inspections from internal and/or external authorities;
To report, follow up and close all findings / incident actions related to the F&B process in SAP-IM
Ensure efficient use of resources, meet established deadlines and requisite reporting is performed per established guidelines (i.e., SAP IM, BWise, etc.);
Develop and maintain a log of queries received, as well as use other data sources, for trend analysis and improvement identification;
Support and/lead process improvement initiatives guided by sustainable solutioning and focused on safety, efficiency, productivity, and cost optimization (i.e., automation, digitization, etc.);
Coordinate application of the change management process where required;
F&B and general cleaning / hygiene contract management compliance, which includes development of comprehensive technical specifications and Scope of Work (SoW), critically analyse deliverables/KPIs, perform quality audits, monitor expiry/balance, manage budget, payments and accrual;
Manage allocated budget, perform budget analysis, adhere to established budget controls, as well as facilitate timely PO and non-PO payments as appropriate (i.e. contracts, utilities, etc.);
Subject matter expert providing technical consult to management on department related matters;
Lead pest control, hygiene, housekeeping, signage, and landscape in the facilities management contract but is not limited to:
Demonstrating and upholding Vale’s values, key behaviours as well as the highest standards of ethical conduct.
Prioritizing safety and challenging the status quo when in doubt / a situation is unsafe;
Promoting a positive work culture and strengthening morale;
Applying effective communications techniques to guide the team (e.g. listening, mentoring, etc.);
Effective performance management;
Analyse or participate in independent reviews of your area to encourage a culture that celebrates transparency, open dialogue, teamwork, and accountability;
Guide the team to effectively handle demands from multiple stakeholders with competing priorities via effective prioritization, consistently achieving high performance standards;
Lead with a service oriented mindset; professional, efficient, and effective service delivery to stakeholders and internal clients.
Able to work independently as well as collaboratively with colleagues and third parties at all levels.
Analytical and detailed oriented, able to perform detailed cost-benefit studies.
Build and maintain strong relationships with the internal normative areas and related regulatory agencies to keep abreast with laws, regulations, and best practices.
Closely monitor and provide daily, weekly, and monthly reports on department performance (i.e., FMDS, Coordination, RPO), as well as prepare management reports for executive committee / board meetings.
Assume responsibility for other tasks as assigned from time to time.