Credit Recovery Officer (Accessible to public transport)

Job Responsibilities

• Perform outbound call to notify customers of accounts with outstanding and overdue payment.
• Negotiate with customers to make repayment arrangement.
• Explain and clarify with customers on payment issues.
• Ensure the accounts are follow up completely and in timely manner.
• Responsible for keeping records of collection and status of accounts.
• To achieve monthly collection target set by the company.
• Develop and maintain documentation for all collection strategies, including procedures, policies and guidelines.

Job Requirements

• Candidate must possess at least SPM and above with credit in major subjects
• Good communication skills
• Good negotiation skills
• Proficiency with computer
• Experience in credit recovery will be an added advantage
• Fresh graduates are encouraged to apply, training will be provided
• Able to work independently with minimal supervision
• Salary will be based on years of experience
• In addition to the base salary, a competitive commission payout will be offered based on performance

Location: Menara Sentral Vista (3 min walking from Monorel Tun Sambathan)

Job Type: Full-time

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

• Maternity leave
• Parental leave
• Professional development

Supplemental Pay:

• Commission pay

Education:

• STM/STPM (Required)