Business Office Executive
RM 2,300 - RM 3,000 / month
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- Process insurance claims for inpatient and day cases, including pre-planned, walk-in, and emergency cases.
- Provide professional and friendly customer service.
- Handle customer inquiries and complaints related to inpatient Guarantee Letters (GL).
- Coordinate with corporate HR departments to obtain Guarantee Letters for patients.
- Work with consultants, ward clerks, and nurses to process GLs.
- Upload Pre-Authorization Forms (PAF) to the insurance portal or send them to the insurance company/Third Party Administrator (TPA) for claim processing.
- Communicate with insurance companies/TPAs regarding GL status and eligibility.
- Send Guarantee Letters, claim forms, and declined notices to the Billing department and wards.
- Attend meetings and briefings with insurance companies/TPAs.
- Review PAF forms submitted by clinic staff before processing.
- Perform any other tasks as assigned by the Head of Department (HOD).
Job Types: Full-time, Permanent
Pay: RM2,300.00 - RM3,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Professional development
Schedule:
- Fixed shift
Supplemental Pay:
- Performance bonus
Expected Start Date: 10/01/2024
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