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Business Office Executive

RM 2,300 - RM 3,000 / month

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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  • Process insurance claims for inpatient and day cases, including pre-planned, walk-in, and emergency cases.
  • Provide professional and friendly customer service.
  • Handle customer inquiries and complaints related to inpatient Guarantee Letters (GL).
  • Coordinate with corporate HR departments to obtain Guarantee Letters for patients.
  • Work with consultants, ward clerks, and nurses to process GLs.
  • Upload Pre-Authorization Forms (PAF) to the insurance portal or send them to the insurance company/Third Party Administrator (TPA) for claim processing.
  • Communicate with insurance companies/TPAs regarding GL status and eligibility.
  • Send Guarantee Letters, claim forms, and declined notices to the Billing department and wards.
  • Attend meetings and briefings with insurance companies/TPAs.
  • Review PAF forms submitted by clinic staff before processing.
  • Perform any other tasks as assigned by the Head of Department (HOD).

Job Types: Full-time, Permanent

Pay: RM2,300.00 - RM3,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Professional development

Schedule:

  • Fixed shift

Supplemental Pay:

  • Performance bonus

Expected Start Date: 10/01/2024