About The Roles
As a Sales Coordinator, you will play a crucial role in supporting the sales team and ensuring the smooth execution of the sales process. In this role, you will work closely with the team to manage customer inquiries, handle requests, and assist in administrative tasks, such as organizing and maintaining sales reports. Your responsibilities will include ensuring all paperwork is accurate and up-to-date, facilitating a seamless sales experience. Additionally, you will communicate directly with customers, providing them with product information and responding to inquiries promptly.
You also handle customer complaints and help resolve any issues that may arise.
Reporting to: Associate Director, Sales
Roles and Responsibilities
- Communicating with customers to answer inquiries, provide product information.
- Handling customer complaints and resolving issues promptly.
- Supporting the sales team by providing administrative assistance.
- Coordinating meetings for the sales team.
- Assisting with the preparation of sales presentations and materials.
- Maintaining the sales database or customer relationship management (CRM) system.
- Monitoring and reporting sales performance and activities to the sales team or management.
- Providing general sales support and assisting with sales-related projects or initiatives.
- Ensuring effective communication and coordination between various departments involved in the sales process.
Requirements and Qualification
- At least Diploma/Bachelors Degree in related qualification will be added advantages
- Full time position(s) available
- Familiarity with rules, regulations, best practices and performance standards
- Ability to work with multiple discipline projects
- Excellent interpersonal skills, punctuality, fast learner, able to work as team and independently.
- Proficient at communicating in Mandarin, Malay & English.
- Have strong attention to detail and time management skills
- Opportunity to join an award-winning startup that is now part of the Razorpay group, one of the fastest-growing fintech companies in the world.
- Grow with us. Working at the intersection of Fintech and SaaS, you will have opportunities to thrive in this sector.
- Global exposure.
