Mandarin Customer Support Executive Johor
RM 3,000 - RM 4,000 / Per Mon
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Inbound Support: Manage calls, live chat, and emails for customer inquiries, complaints, feedback, and product-related issues. Customer Service Excellence: Strive to surpass customer expectations with accurate information and high-quality service. Team Collaboration: Work together to meet KPI targets and maintain SLA standards.
Shift Flexibility: Open to working in 24/7 rotational shifts. Multi-tasking: Capable of handling multiple responsibilities in a fast-paced environment. Language Skills: Proficient in Traditional Mandarin and English. Computer Proficiency: Strong computer literacy and typing skills.
- EPF, SOCSO
- Training Provided
- Annual leave & Sick leave
- Monthly performance KPI bonus
- Night shift allowance
- 5 working days
- Training Provided
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