Executive - Ecommerce

This position is responsible for managing and optimizing our online sales channels, including platforms such as Lazada, Shopee and Tiktok. The ideal candidate will have hands-on experience in e-commerce operations, a strong understanding of online retail dynamics, and a proven track record of driving sales and customer engagement through digital platforms.

Responsibilities:

• Manage the e-commerce platforms, including Lazada, Shopee and Tiktok.
• Develop and implement online sales strategies to increase revenue and customer engagement.
• Create and optimize product listings, ensuring accurate descriptions, high-quality images, and competitive pricing.
• Monitor and analyze sales performance, traffic, and customer behavior using platform analytics tools.
• Coordinate with the marketing team to execute promotional campaigns and digital marketing initiatives.
• Handle customer inquiries and resolve issues promptly to ensure a positive shopping experience.
• Manage inventory levels to ensure stock availability and timely fulfillment of orders.
• Stay updated with the latest e-commerce trends, platform updates, and industry best practices.
• Collaborate with cross-functional teams to align e-commerce activities with overall business goals.
• Any other duties as and when assigned from time to time.

Job Requirements:

• Bachelor’s degree in Marketing, Business, or a related field.
• Minimum of 2 years of experience in e-commerce, specifically managing platforms such as Lazada, Shopee and Tiktok.
• Strong understanding of e-commerce operations and online merchandising.
• Proficient in using e-commerce platform analytics tools and Microsoft Office Suite.
• Excellent organizational and time management skills with the ability to multitask and prioritize tasks.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent written and verbal communication skills.