Customer Service Travel Operations
- Full Time, onsite
- Talentfirst
- Kuala Lumpur Customer Service - Call Centre (Call Centre & Customer Service) Full time RM 4, Malaysia
Apply on
Role Description
This is a full-time on-site role for a Customer Service Specialist located in Malaysia. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and maintaining phone etiquette. They will also play a crucial role in delivering excellent customer service and enhancing the overall customer experience.
Qualifications
· Customer Support, Customer Service, and Customer Experience skills
· Ability to provide excellent phone etiquette and strong problem-solving and communication skills.
· Ability to handle customer complaints and resolve issues.
· Attention to detail and ability to multitask.
· Experience in the travel or hospitality industry is a plus.
· Able to handle shift work (including weekends). With Rotating shifts. Graveyard shift will be work from Home.
· Required to work from office