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Customer Service Travel Operations

  • Full Time, onsite
  • Talentfirst
  • Kuala Lumpur Customer Service - Call Centre (Call Centre & Customer Service) Full time RM 4, Malaysia
Salary undisclosed

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Role Description

This is a full-time on-site role for a Customer Service Specialist located in Malaysia. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and maintaining phone etiquette. They will also play a crucial role in delivering excellent customer service and enhancing the overall customer experience.

Qualifications

· Customer Support, Customer Service, and Customer Experience skills

· Ability to provide excellent phone etiquette and strong problem-solving and communication skills.

· Ability to handle customer complaints and resolve issues.

· Attention to detail and ability to multitask.

· Experience in the travel or hospitality industry is a plus.

· Able to handle shift work (including weekends). With Rotating shifts. Graveyard shift will be work from Home.

· Required to work from office