Application Support Engineer (Fresh Graduates Are Welcome)
- Full Time, onsite
- Nettium Sdn. Bhd.
- Kuala Lumpur Help Desk & IT Support (Information & Communication Technology) Full time, Malaysia
Salary undisclosed
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Job Responsibilities:
- Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues.
- Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members (L1).
- Key technical skills are LINUX, Windows, web technology experience (using C#) and DBMS.
- Strong problem-solving skills with good communication skills, ability to work under pressure with a high sense of urgency.
- Looking for someone who is proactive, self-driven and able to identify improvements to address recurring issues, close monitoring gaps, and automate/reduce manual work.
Job Requirements:
- Degree/Diploma qualifications or other formal training related with IT, Computing Studies or Information Systems required.
- Understands the infrastructure of a client server environment.
- Excellent problem solving and analytical skills.
- Understanding reading C# code is required.
- Experience writing scripts for automation purposes (e.g.: Windows Batch File or PowerShell or Linux bash script)
- Prior experience working in a Ticketing environment (i.e., Remedy, Service Manager) and Splunk - Monitoring tools would be a plus.
- Prior experience with any DBMS (e.g.: Oracle, SQL Server) would be a plus.
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