Sales and Marketing Executive ( Customer Service)
Salary undisclosed
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- Communication with Prospective Customers
- Market Research for Suppliers
- Filing and Reporting
- Invoice Handling – Audit Control
- Import – Export Handling / Ocean , Road and Air Transportation
- Documentation & Follow up of Customs Procedure
- Proper Follow up for Nominated Shipments
- Booking Procedure with Carriers and Truckers
- Import/ Export Pre-advise/ Pre-alert Handling.
- Arrival Confirmation/Export Bill of Lading.
- Generating Invoices.
- Storage Management.
- Arrangement of Deliveries and Pick ups.
- Transfer of Files to Brokerage.
- Responsible for Customer Service internally, Bookings, Documentation, and Execution of Routing for Assigned Shipments.
- Responsible for Informing Management of Progress and Requirements of the Department.
- Responsible for Reviewing all Documents.
- Assists the day-to-day Operations for Imports and Exports to ensure that Customer Requirements are met.
- Responsible for Communicating Information and Instructions to/from Vendors Domestic and International.
- Ensure that File contains all necessary Document Copies in Proper Sequence.
- Trace Shipment through Transit Points up to Final Destination and Advice Customer Service as needed.
- Excellent use of Internet
- Proficient use of Microsoft Office applications (Word, Excel, Power Point)
- Excellent Oral & Written Skills
- Any Other task assign by superior
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