Chief Operating Officer (COO)

Job Title: Chief Operating Officer (COO)

Reports To: Chief Executive Officer (CEO)

Position Overview:

The Chief Operating Officer (COO) will be responsible for the operational management and strategic execution of the company's business activities. This role is crucial in ensuring the efficient and effective running of the company's operations, aligning operational goals with the overall business strategy, and driving growth and profitability.

Key Responsibilities:

Operational Strategy and Execution:

• Develop and implement operational strategies and plans to support the company's business objectives.
• Oversee daily operations and ensure alignment with the company’s strategic goals.
• Monitor and analyze operational performance metrics and adjust strategies as needed.

Leadership and Management:

• Provide leadership and direction to operational teams, including department heads and managers.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Mentor and develop senior management team members.

Financial Management:

• Oversee budgeting, forecasting, and financial performance to ensure operational efficiency and profitability.
• Work closely with the CFO to manage operational costs and resource allocation.

Process Improvement:

• Identify areas for process improvement and implement initiatives to enhance operational efficiency and effectiveness.
• Ensure standardization of best practices across the organization.

Client and Stakeholder Relations:

• Build and maintain strong relationships with key clients, stakeholders, and partners.

Address and resolve any operational issues or client concerns promptly.

Compliance and Risk Management:

• Ensure company operations comply with industry regulations, legal requirements, and internal policies.
• Develop and implement risk management strategies to mitigate potential operational risks.

Innovation and Growth:

• Drive operational innovation and explore new technologies or methodologies to enhance business processes.
• Contribute to the company’s growth strategy through the identification of new business opportunities and market trends.

Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field (Master’s degree or MBA preferred).
• Proven 10-15 years of experience in a senior operational role, preferably as a COO or in a similar executive position.
• Strong understanding of business functions such as HR, finance, marketing, and sales.
• Demonstrated ability to develop and implement operational strategies and manage complex projects.
• Exceptional leadership, communication, and interpersonal skills.
• Analytical mindset with the ability to interpret financial and operational data.
• Proven track record of driving operational excellence and achieving business goals.

Key Competencies:

• Strategic Thinking
• Leadership and Team Management
• Financial Acumen
• Problem-Solving
• Communication Skills
• Risk Management
• Process Improvement
• Work Environment:

Office-based with occasional travel to other company locations or client sites.

If you are interested to apply for this role, kindly submit your detailed of resume in MS WORD format to .

*We regret to inform that only shortlisted candidates will be notified*

Registration No: R2199447

EA License No: 22C1376