Customer Service officer
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Responsibilities:
- Conduct outbound calls to potential customers and prospects to generate leads and schedule appointments for the sales team.
- Identify and qualify sales opportunities by gathering relevant information from potential customers.
- Update and maintain customer databases, ensuring accurate and up-to-date information.
- Assist in the preparation of sales presentations, proposals, and contracts.
- Provide administrative support to the sales team, including data entry, report generation, and document management.
- Collaborate with the marketing team to align tele-marketing efforts with marketing campaigns and strategies.
- Deliver exceptional customer service and build positive relationships with prospects and customers.
- Stay up-to-date with industry trends, product knowledge, and competitive landscape to effectively communicate key features and benefits to potential customers.
-Chinese Speaking is a Must