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Customer Support Executive

Salary undisclosed

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  • Qualification: Min SPM

Language Proficiency: Traditional Mandarin & English

  • Working Days: 5.5/6
  • Working shift: 24 Hours Rotational shift (Compulsory working on Public Holidays and Weekends)
  • Training Provided
  • 6 Days Allowance
  • Night Shift Allowance

Jobs Description:

  • Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
  • Exceeding customer expectation in terms of customer service & accurate information.
  • Working in a team to achieve the required KPI elements and SLA.
  • Proficient in computer typing skills.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Good computer literacy.