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E-Hailing Customer Support - English Speaker
Salary undisclosed
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- Qualification: Min SPM
- Language Proficiency: English
- Working Days: 6
- Working shift: 24 Hours Rotational shift (Compulsory working on Public Holidays and Weekends)
- Training Provided
- Night Shift Allowance
Jobs Description:
- Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
- Proficient in computer typing skills.
- Ability to handle multiple tasks in a fast-paced environment.
- Good computer literacy.
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