Data Center Logistics Specialist

Equinix is the world’s digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

As a Logistics Specialist, you will be responsible for coordinating and managing the movement of equipment, materials, and supplies within our data centers. You will work closely with cross-functional teams, including procurement, operations, and vendors, to ensure timely delivery and accurate inventory management.

Responsibilities

• Supports the team with controls stock inventory and oversees the accuracy of documentation.
• Works with internal/external customers and other departments to ensure deliveries are made in a timely manner.
• Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
• Normally receives little instruction on daily work, general instructions on newly introduced assignments.

• Ensures accuracy of supporting documentation.
• Uses system tools to maintain accurate records, and escalates when queries arise.
• Enters all goods received in the stock inventory system, updates the database, and correlates the items received to ensure order requirements are fulfilled.

2. Shipping & Receiving

• Receives goods delivered to the Data Center either directly or following acceptance by security.
• Assists in daily warehouse duties, satisfying internal customers’ requirements, and ensuring accuracy of shipments.
• Ensures items are dispatched and coordinates speedy and efficient delivery of goods to the required destination; obtains sign-off for receipt.
• Uses Shipment spotlight and shipment dashboard for customers inbound/outbound shipments.

3. Problem Solving

• Contacts suppliers Original Equipment Manufacturer (OEM) and internal customers on stock and projected delivery times for special orders.

4. Inventory Management

• Allocations of stock inventory to internal customers, scheduling materials to be moved to and from Data Center; coordinates inventory transfers with related departments. May include applying proper safety procedures related to hazardous materials.
• Maintains minimum/maximum stock for projects and operations teams.
• Assists with monthly physical counts, reconciling variances, inputting data into the Warehouse Management System (WMS) software using Equinix database.
• Picks and correlates items ordered and stores them in the relevant Data Center bins for the customers for standard orders.
• Inform recipients of any shortfall's in quantities and backorder times.

5. Hazardous Materials

• Handles hazardous materials independently.
• Ensures proper storage of hazardous materials.
• Follows and complies with hazardous materials through moderate protocols, as described by regional regulatory bodies.

6. Equipment

• Organizes stored and/or abandoned equipment and maintains inventory of equipment.
• Uses the aging shipment business processes/tools for shipments over 5 days, 14 days, 30 days and 90 days.
• Liaises with the Customer Service Associate (CSA) team on these issues and implements solutions.
• Tracks "in use" and or "highly available" software licenses.
• Uses software lifecycle for software license management.
• Uses historical data and systems to renew or solve moderate renewal issues for software licensing.

7. Data Center Support

• Assists with delivering and removal of customers equipment from cages.
• When requested by a Smart Hand (SH) request, assists with packing customers equipment with packing material so that it can be shipped from the Data Center.

Qualifications

• 2-4 years of equivalent work experience in a warehousing/logistics environment and familiarity with IT/Data Center equipment preferred.
• Regional hazardous materials certification preferred.