Order Fulfillment Executive

• Furniture Manufacturing Industry, Permanent Role

• Attractive Remuneration Package
• Good Benefits and Working Environment

• Well-Established Company

• Immediate Vacancy

Job Descriptions :

• Deliver outstanding service by promptly handling customer orders within an acceptable timeframe and with great efficiency.
• Coordinate with internal operations team and suppliers / factories to address the requirements and resolve customer inquiries regarding order requests, production status, delivery updates and quality matters.
• Manage the whole cycle of customer orders from receipt to shipment and keep sales/customers informed of any updates to delivery schedules.
• Monitor closely to ensure that production deadlines and customer delivery schedules are met as promised.
• Update Customers’ / Forwarders’ portals to assign orders to suppliers / PO acceptance / change in delivery date (if applicable, for selective customers only).
• Manage data maintenance in in-house system such as updating customers’ requirements, their profiles as well as customer price lists.
• Prepare reports for Management, Sales or Customers when require and maintain documentation and e-filing properly and promptly.
• Promptly escalate any critical issues to the Supervisor/Manager.

Job Requirements :

• Diploma/Degree holder in Business Studies/ Administration/ Management / Supply Chain or related field
• Experience in communicating with B2B clients or regional stakeholders
• Experience in managing shared mailboxes in Outlook is preferred.
• Good knowledge of Microsoft Office tools (Excel, Word)

HOW TO APPLY:
Interested applicants, please send in your resume by clicking "Apply Now".

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Chan Ngai Kuan, Elise
Dynamic Human Capital Pte Ltd
Registration number: R1548771
EA Licence No: 12C6253