Asia Operation Coordinator - Chinese Speaking
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Company Description
Miki Travel is a leading travel service provider, with a wealth of over 50 years of experience and expertise in providing a full range of travel products across the globe. We supply our travel agent partners across Asia with tailor-made and package tours, MICE services in a host of worldwide destinations, all backed by expert teams in a host of key locations.
We place technology and strong relationship building at the forefront of our business and believe that this has been the key to our success to date. We believe that our colleagues are our invaluable assets, and are looking for people with passion. At Miki Travel, we always aim to develop and grow along with our people; we provide ongoing training and staff development programs, to ensure they can deliver outstanding services.
Responsibilities
Travel tour operating from Go-Ahead till tour finish while maintaining compliance with regulatory requirements and industry standards.
To ensure productivity for tour handling and also control the ratio of mistake to cause financial impact
Budget management and invoice issuance relevant fields implementation.
Facilitate in the coordination of tasks and communication with each corporate parties (Europe Network office, service venders)
Follow up tour report / complaint handling for further investigation and compensation requirement
Collaborate closely with cross-functional departments across quotation team and other sales office operation team
Requirements
Diploma / Degree in Hospitality Management or related discipline with 1 – 3 years of relevant experience in Travel & Hospitality industry. Fresh graduates are welcome
Proficiency in English & Mandarin. Chinese literacy is a must.
Excellent communication skills, high sense of efficiency and accuracy in a fast-paced environment
Attention to detail, adapt changes and have passion for continuous process improvement.
Short-notice or immediate available candidate is highly preferred
Benefits & Perks:
- Incredible remuneration package (performance bonus, bi-annual incentive bonus, transportation allowance)
- Group medical insurance exceeding regulatory standards, minimum 14 days annual leave, EPF and SOCSO
- Free training and coaching for beginners, incentive tour
- Long service award, Employee award, Annual Party / Dinner
- Strategic location (@Menara Worldwide), inclusive and team-oriented work environment
Interested parties please send your full resume with availability, current & expected salary to .
Miki Travel is an Equal Opportunities Employer. The organization provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history. Only short-listed candidates will be notified. All information of candidates will be treated as strictly confidential and used for recruitment purposes only.
For more company information, please visit our website https://www.mikitravel.asia/ & https://www.linkedin.com/company/miki-travel-asia/ to get a taste of an employee life in Miki Travel’s family!
