Senior Analyst - Credit Risk

Full Time, onsite
DHL Asia Pacific Shared Services Sdn Bhd
Petaling, Malaysia

Salary undisclosed

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Role Purpose

To ensure that credit risk exposure on the entire AR ledgers is proactively analyzed and that adequate recommendations and, follow up actions are taken to constructively limit/mitigate the credit risk exposure, while maintaining compliance with order to cash policies and other collection strategies.
Manage project (roadmap, automation and etc) by aligning with Global, Regional and country team and lead COE compliance for the countries centralised in KLSSC.

Job Descriptions

To perform credit analysis and financial statement reviews when onboarding new customers and, recommend trading terms and conditions in line with credit policies and guidelines.
To perform analysis on outstanding AR ledgers, determine potential risk customers and coordinate mitigation measures.
To perform in depth analysis on legal entity level in order to asses the potential risk customers and provide reporting and action plan towards collections, sales, CFO and OTC community at coutnry, regional and possibly global level.
To act as a subject matter expert; propose, implement and maintain continuous improvement log in the field of collection and credit risk management .
To lead transition to centralise CRM in KLSSC.
To find opportunity to simplify process (automation) by aligning GSOP and Global Tower.
To review GSOP regularly and provide feedback to Global Tower in order to enhance, update an fille the gap of process with latest standard process and align it with Global Tower.
To ensure adequate follow up upon identified risks and gaps.
To arrange, coordinate and lead regular meetings, visit customer and build towards an improved customer satisfaction while mitigating trading risks.
To agree and coordinate credit risk mitigation measures with Sales, CMF, credit collection, credit administration, operation, H&G, CFO and OTC teams.
To advice and coordinate process improvement regarding to credit risk mitigations across the entire OTC chains.

Skills & Qualifications

Good telephone conversation/handling skills
Effective communication and conversational skills
High customer focus and service orientation
Advanced MS office knowledge
Intermediate Presentation skills
Analysis of financial statements
3 years and more previous Credit Risk Management experience is preferred
Sensitive to cultural specifics
Local language(s) / Multi lingual (in Shared Service environment)
Bachelor Degree in related fields
Intermediate level of English knowledge (DPDHL Business Language) preferred
Advanced knowledge of D&B credit risk reports and regarding balance sheet interpretation