Desktop Support Engineer

users including walk-ins and calls & support
tickets generated.
 Imaging and re-imaging laptops and desktops setting it up with requires
configurations for new and existing users.
 Troubleshooting hardware/software and network issues.
 Decision making for when a hardware and accessories needs further troubleshooting
or to be replaced for break fix
 Work with project offices to ensure project continuity and be able to deliver on time
Requirement
 Bachelor’s degree in computer science or information technology.
 Proven work experience as a desktop support engineer or support technician.
 Advanced knowledge of computer hardware systems, chipsets, memory modules, and
peripherals.
 Knowledge of popular operating systems, software applications, and remote
connection systems.
 Ability to solve complex hardware and software issues.
 Ability to travel and work after hours when necessary.
 Excellent interpersonal skills.
 Good written and verbal communication skills.
Providing desk side technical support for users including walk-ins and calls & support
tickets generated.
 Imaging and re-imaging laptops and desktops setting it up with requires
configurations for new and existing users.
 Troubleshooting hardware/software and network issues.
 Decision making for when a hardware and accessories needs further troubleshooting
or to be replaced for break fix
 Work with project offices to ensure project continuity and be able to deliver on time
Requirement
 Bachelor’s degree in computer science or information technology.
 Proven work experience as a desktop support engineer or support technician.
 Advanced knowledge of computer hardware systems, chipsets, memory modules, and
peripherals.
 Knowledge of popular operating systems, software applications, and remote
connection systems.
 Ability to solve complex hardware and software issues.
 Ability to travel and work after hours when necessary.
 Excellent interpersonal skills.
 Good written and verbal communication skills.