Admin Cum Customer Service
Salary undisclosed
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Job Description:
- To perform test buy of company products from local marketplaces or social media platforms to identify the DEs who are involved in the violation of company’s policies and procedures.
- To attend to e-ticket enquiries related to compliance issues in a timely manner.
- To monitor and conduct investigation on suspicious sales of DE with sudden increase in sales.
- To prepare and update show cause reports to ensure penalty cases are properly recorded.
- To issue warning letters, reminder letters or termination letters to DEs upon conclusion of show cause.
- To perform any ad-hoc duties as assigned by superiors/management.
Job Requirement:
- Education: Diploma or equivalent in any field.
- Required language: Proficient in English and Malay. Mandarin is an added advantage.
- Required skills: Basic Microsoft Word, Excel and PowerPoint skills.
- Soft skills: Able to handle sensitive and confidential information, possess strong analytical and critical thinking skill and interpersonal communication skill.
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