URGENT HIRING - Call Centre Executive (Fresh Grad Welcomed | Up to 4K) - P9
- Full Time, onsite
- Agensi Pekerjaan Achieve Career Consultant (M) Sdn Bhd (JTKSM 579)
- Kuala Lumpur Customer Service - Call Centre (Call Centre & Customer Service) Full time, Malaysia
Salary undisclosed
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Job Highlights:
- Basic Salary + Allowances
- Call Centre Environment
- Rotational shift
- Training will be provided
- Virtual interview
- Accessible by Public Transport
- Fresh Graduates are welcomed to apply
Job Responsibilities:
- Working in a contact centre environment and handling multiple calls from our customers.
- Responsible for achieving individual performance expectations and development whilst maintaining appropriate operational risk control and compliance in all activities.
- Taking ownership to complete necessary research and customer follow-up or alternatively directing the customer to the appropriate department for resolution.
- Listening to customers and establishing their needs in order to offer relevant products, services and solutions.
- Providing high-quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.
Job Requirements:
- Must possess at least a Bachelor's Degree or Diploma with 2 years of working experience.
- Experience in Customer Service / Call Centre would be an added advantage.
- Degree fresh graduates are welcome to apply
- Able to work under 24/7 rotational shift (including weekends and public holidays).
HOW TO APPLY
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- Current/ Last drawn salary
- Notice period
- Expected salary
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