F&B Supervisor - JSK Borneo Reef Sea World

JSK Borneo Reef - the Largest Reef Activity Pontoon in South East Asia which caters for, amongst other activities, an underwater sea observatory deck, snorkeling, inflatable water theme park, kayaking, sea walking, water sports & recreational activities, boat transfer, F&B, vending machine, and other Pontoon-centered activities, we are currently looking for experienced and dedicated individuals with the "CAN DO" attitude to join our hospitality family.

Prior hotel water theme park management/cruise ship/pontoon operations experience is essential.

Do visit us at www.jsk.my and www.jskborneoreef.my.

Responsibilities:

• Responsible to greet and welcome customers to their tables.
• Responsible to present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Responsible to prepare tables by setting up linens, silverware and glasses.
• Responsible to inform customers about the day’s specials.
• Responsible to offer menu recommendations upon request.
• Responsible to up-sell additional products when appropriate.
• Responsible to take accurate food and drinks orders, using a POS ordering software,order slips or by memorization.
• Responsible to ensure check customers’ IDs to ensure they meet minimum requirements for consumption of alcoholic beverages.
• Responsible to communicate order details to the Kitchen Staff.
• Responsible to serve food and drink orders.
• Responsible to check dishes and kitchenware for cleanliness and presentation and report any problems.
• Responsible to arrange table settings and maintain a tidy dining area.
• Responsible to deliver checks and collect bill payments.
• Responsible to carry dirty plates, glasses and silverware to kitchen for cleaning.
• Responsible to meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
• Responsible to ensure follow all relevant health department regulations.
• Responsible to provide excellent customer service to guests.

Requirements:

• Candidate must possess at least a SPM, Diploma or Degree in food service management or equivalent.
• Must be able to communicate in BM, English, and Mandarin. The target market would include locals, China, Taiwan, Hong Kong Tour GITs and FITs.
• At least 2 years of exposure in the related field.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• ISO and IT literate.