Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Head of Service Management

Salary undisclosed

Apply on

Linkedn
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Simplified

JOB PURPOSE

The job purpose of a Head of Service Management is to assure successful project delivery and to

ensure customers have a positive experience with a company's products or services, leading to their

satisfaction, loyalty, and continued business.

The position reports to the Chief Operating Officer.

RESPONSIBILITIES:

• Develop and implement a robust customer success strategy that aligns seamlessly with the

company's overarching goals, delivering unparalleled value to our valued clientele.

• Supervise the project management and service delivery processes to guarantee our

customers consistently receive timely, top-notch, dependable services that not only meet but

also exceed their expectations.

• Cultivate and nurture strong relationships with customers, serving as their primary point of

contact for project and service delivery.

• Develop a thorough understanding of our products and service offerings to better upsell,

cross-sell, also to identify renewal and/or growth opportunities.

• Be an agent of change, identifying opportunities for process improvement and driving

efficiency in project and service delivery management practices.

• Foster and sustain strategic alliances with key industry players to broaden our market reach

and provide added value to our business.

REQUIREMENTS:

• Possess a bachelor’s degree in business, engineering, or a related field.

• At least 15 years of working experience and 10 years in management.

• Demonstrate a successful track record in developing and executing customer success

strategies.

• Strong experience in project and change management.

• Display strategic thinking capabilities, with abilities to juggle multiple goals and deadlines.

• Showcase expertise in managing customer contracts and billing, including complex

agreements with enterprise-level customers.

• Exhibit a comprehensive understanding of Service Level Agreement (SLA), customer support

operations and service escalation processes.

• Have a background in partnership management and building robust business relationships.

• Possess excellent communication and interpersonal skills, enabling you to build rapport and

influence key stakeholders at all levels.

• Show strong leadership and team management skills, with the ability to inspire and lead high-

performing teams.