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Customer Service

Salary undisclosed

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About us

Our business is focused on the wholesale vegetable industry, specializing in the cultivation, wholesale distribution, and import/export of fresh produce. Our dedicated team of experts oversees the entire supply chain, from planting and harvesting to packaging and distribution. We have strong relationships with suppliers both locally and internationally, allowing us to offer a wide variety of vegetables to meet the diverse needs of our customers. In addition to our wholesale operations, we also engage in import and export activities to expand our product offerings and reach new markets.

Qualifications & experience

  • 1. Previous customer service experience in the food industry preferred. 2. Excellent communication skills. 3. Strong problem-solving abilities and attention to detail. 4. Ability to multitask and prioritize tasks effectively. 5. Ability to work independently and as part of a team.

Tasks & responsibilities

  • Answer customer inquiries via phone and whatsapp Resolve customer complaints in a professional and timely manner Provide information products, services, and promotions to customers Process orders, returns, and exchanges in accordance Maintain customer interactions Collaborate with other team members